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Legal

Privacy Policy

Last updated: March 1, 2026

1. Who We Are

Tinting Dubai ("we", "us", "our") operates the website tinting.ae and provides window tinting services from our shop at Al Quoz Industrial Area 2, St 12th, Dubai. This privacy policy explains how we handle your personal information.

2. Information We Collect

We may collect the following information:

  • Contact information: Name, phone number, and email address when you request a quote, book an appointment, or contact us.
  • Vehicle information: Car make, model, and year when requesting a tinting quote.
  • Chat data: Messages sent through our website chat feature for customer service purposes.
  • Website analytics: Anonymous usage data including pages visited, time on site, device type, and geographic region (via cookies and analytics tools).

3. How We Use Your Information

We use your information to:

  • Provide accurate quotes and schedule appointments
  • Communicate about your booking and aftercare
  • Send service reminders and warranty information
  • Improve our website and services
  • Respond to inquiries and provide customer support

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Storage & Security

Your data is stored securely using industry-standard encryption. Contact information submitted via our website is transmitted over HTTPS and stored in encrypted databases. We retain your data only as long as necessary for the purpose it was collected.

5. Cookies

We use essential cookies for website functionality and analytics cookies to understand how visitors use our site. Analytics data is anonymised and does not identify individual users. You can disable cookies in your browser settings, though some website features may not function correctly.

6. Third-Party Services

We may use the following third-party services:

  • Google Analytics: For anonymous website traffic analysis
  • WhatsApp / Telegram: For customer communication
  • Payment processors: For card payment processing (we do not store card details)

Each third-party service has its own privacy policy governing data handling.

7. Your Rights

You have the right to:

  • Request access to your personal data we hold
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@tinting.ae.

8. Children's Privacy

Our website and services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this privacy policy or your personal data, contact us: